FAQ

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    • Are there any additional fees?
      • If you are part of our In-House Discount Plan there are not additional fees for cleanings, preventative treatments, or emergency appointments.  If you elect to have a procedure done with us the stated price prior to the beginning of your treatment is the price we honor!
      • If you have insurance, we go to great lengths to be able to provide you with estimates as to what will be your portion of your bill given the type of plan and coverage that you have.  
      • However, we will only know the exact dollar figure you owe (whether it’s for cleanings, prevention, emergency, or dental treatment) when we receive your explanation of benefits (EOB) and your insurance let’s us know the exact amount that you owe.  
      • This typically can take from one month to a couple months depending on how fast your insurance process the claims that we sent them and we call or chat with them to verify that everything is being billed appropriately. 
      • A copy of your EOB is saved with your claim always for your convenience!
    • What does Pelican Dental Care offer that other dental clinics do not?
      • At Pelican Dental Care, you'll experience an impeccable environment, warm and welcoming staff, and exceptionally trained clinicians dedicated to serving our wonderful community. We take pride in creating a space where our patients feel comfortable and cared for.
      • Additionally, we provide 24/7 answering services—whether by phone, text, or through our website—ensuring that someone is always available to respond immediately or shortly thereafter. This allows our patients to have peace of mind, knowing that even though life can be stressful, their dental team is always there when needed. We also offer emergency appointments (by appointment only) during late nights and on weekends!  
      • We also extend this after-hours and weekend appointments as a courtesy to any friends or family members of our patients.  So if something happens dental related our patients can say the know were to get help!
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